We offer a variety of secure payment options to ensure a seamless shopping experience. You can pay for your order using major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal for your convenience. Rest assured, all transactions on our site are encrypted and secure, protecting your payment information at all times.
PROCESSING AND SHIPPING TIMES
Typically, prints ship within 24-48 hours (excluding weekends) from the time of purchase. You can generally expect arrival between 2 to 7 business days, depending on the destination country. In most cases, your product will be printed and shipped from within your country. You will receive an email notification when your order ships, along with a tracking number. Since all prints are made to order, we appreciate your patience and support!
SHIPPING COUNTRIES & TERMS
We currently offer shipping to the following countries with free shipping: Albania, Andorra, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States.
Products will be printed and shipped from within the respective country in most cases, reducing delivery times and minimizing customs delays.
TAXES AND DUTIES
For shipments within the United States and other countries listed above, you will not be subject to import duties or taxes. Local taxes may apply and will be calculated at checkout if applicable.
INCORRECT/UNDELIVERABLE ADDRESS
If your order is returned to us due to an incorrect or undeliverable address, additional shipping fees and/or taxes may apply. Please verify that the shipping address you provide is accurate. We cannot assume responsibility for shipping charges or replacing items that are misdelivered due to incorrect addresses entered at the time the order was placed.
Please note that all Cult Wall Art prints and products are printed on demand, making them FINAL SALE, NON-RETURNABLE, and NON-REFUNDABLE. We take great care to ensure that each piece is crafted to your specifications, and as such, we cannot accept returns or issue refunds for these items other than for damages or receiving the wrong product.
INCORRECT/UNDELIVERABLE ADDRESS
If your order is returned to us due to an incorrect or undeliverable address, additional shipping fees and/or international taxes will apply. Please ensure that the shipping address provided is accurate. We cannot be held responsible for shipping charges, additional fees, or replacing items that are misdelivered due to an incorrect address entered at the time of order placement.
DAMAGES/INCORRECT ORDER DETAILS
While all sales are final, we understand that issues may arise. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the situation and work to make it right. Damaged prints are eligible for replacement.
Written notification and photo documentation of damages must be received within 30 days of receiving the item. After 30 days, we can no longer replace the item.
To start a return due to a damaged product, please contact us at contact@cultwallart.com. Once your return is accepted, we’ll provide a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
When reporting the damaged product, please include the following information:
For any return-related inquiries, feel free to contact us at contact@cultwallart.com.
Thank you for your understanding and support.
At Cult Wall Art, we take pride in the quality and craftsmanship of our products. Each piece is meticulously crafted using high-quality materials that are safe for your home. We adhere to strict quality control standards to ensure that every piece of art you receive meets our high standards for both aesthetics and durability.
To keep your artwork looking its best, we recommend following these simple care instructions. For canvas pieces, dust gently with a soft, dry cloth. Avoid using water or cleaning agents, as they may damage the artwork. For framed art, clean the glass with a non-abrasive cleaner and a soft cloth. Always hang your art away from direct sunlight and humidity to preserve its vibrancy and longevity.
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